Archive for the ‘Formalities’ Category

Registering a Private Post Box in Dubai

Sunday, November 15th, 2009

It somehow take ages to receive letters in the UAE and I especially do not like to receive personal mail through my company’s post box. For instance I applied for voting by post for the election of the European parliament in June and I received the forms several weeks after the election date and was therefore not able to participate.

I registered for a post box online at emiratespost, but the credit card payment didn’t work and the registration is only valid for 2 days to go there in person and pay it cash. Because I was in Abu Dhabi the whole week I had to repeat the whole registration process before returning to Dubai. They ask for so many personal data, like education level etc. For what? I am just renting a post box! Anyway, I just filled in the required fields (still they want passport number and so on).

I arrived saturday evening 8:30 pm, just before they close. Though I brought the registration form printed out, they still asked me to fill everything AGAIN in a paper form. Then as usual a problem with the computer system… to make a long story short… it took 20 minutes to pay and get my keys. Finding the PO box took also 10 minutes, because the order & numbering does not follow a straight forward system and my box was still filled with bills and personal mail of the previous owner. I returned it to the counter as these items could contain quite some confidential information.

My lovely mom sent me a postcard for my birthday and it arrived within 5 days. That’s great and I am now awaiting my certificates from my University in Germany and hope the originals don’t get lost on the way!

Illiterate Translator

Sunday, September 20th, 2009

I needed a translation of Nayan’s birth certificate from English into German, so I looked up the list of accredited translators from the German embassy.  I contacted Sylvia Korb Translations, she promised me to translate it within two days during the Eid festivities and charges 150 Dhs per page. So I’ve send it to her by email and she suggested to meet her daughter at the shopping mall to handover the translation to me. When I met her, I checked through the papers that it has the letterhead, the stamp and both pages translated and paid her as agreed. When I came home and had a closer look, I could not believe what she has written, that I could have done much better myself! Honestly, on two pages birth certificate I found more than 10 serious mistakes, besides so much of wrong capitalization and formatting. Here some examples:

  • verheirated instead verheiratet
  • Pukt instead of Punkt
  • Bezirks Ober Standesbeamten instead Bezirksoberstandesbeamten
  • Gesetztes instead Gesetzes
  • zurchzuführen instead durchzuführen
  • Allegioly instead Illegibly
  • …and she even got mistaken in the line writing his family name as the hospital name

I sent her an email telling her how disappointed I am with her service and that the translation is not worth the money I’ve paid her. All she did is replying “Thank you” and attached the word document to the email, though it says in the bottom that it is illegal to change this copy. She was even so unprofessional to not stamp the backside of the copies, where the pages are stapeled together, so there was anyway no proof that the attached pages were the original ones. I suspect that maybe her daughter translated it or this lady is really careless and very unlike Germans who are usually very particular about such things. Anyway, I complained to the embassy how she made it on their list, but I knew they will not remove her. So I am writing now about my bad experience here in my blog and hope to prevent others from making the same mistake. Though it is already so many weeks ago, I am still angry about the 60 EUR I’ve spent for that trash!

Banking

Saturday, April 25th, 2009

Well, initially my plan was to open up a local bank account to get my salary transferred to it. My main income is through my DAAD scholarship in Germany though and as the institute is providing me with free accomodation and health care we agreed on a low salary. When I was checking with different banks over here (not only local ones, also HSBC and citygroup etc.) I was about to find out that all of them in one way or the other require either a minimum income or minimum balance of 3,000 up to 10,000 Dhs or otherwise they will charge a fee. Even the saving accounts were subject to strange policies and I am just not willing to pay bank charges for banks that offer online banking without TAN numbers etc. while having great and free banking with DKB in Germany.  So I asked my institute if it would be possible to transfer my salary on my fiancès bank account, which initially they said they could do, but actually because of auditing purposes it is not possible to transfer salary on another name. That makes sense to me, but at least they agreed on issuing cheques to me, which I then can go and cash-in at the bank.

Buying and registering a car in the UAE

Monday, April 6th, 2009

Because of the recession and many people leaving the country, the car market in Dubai offers a lot of good deals for used cars, but it is a bit more hassle to buy a car in Dubai and register it in Abu Dhabi.

Step 1: Find a car

I had no particular model in mind, it should be size and performance wise in the range of a Nissan Tiida, which I drove in the UAE as my company car before and I was very happy with. Fuel efficiency was also a major aspect, though petrol prizes here are still incredibly low (55 Dhs = 11 EUR to fill up my tank).

Places to look for cars are:

I became a member of the German Emirates Club and used their forum to look for a used car below 30.000 Dhs (~6000 EUR). I was lucky, when someone offered a Ford Focus 2004 model (5 doors, hatchback) in silver-blue for 16.000 Dhs (~3200 EUR). Though it had 94.000 km already, I called the German guy to view the car and check its condition. I rented a car and we met at the weekend in Dubai. I went for a test drive and immediately fell in love with the car, it’s just fun to drive it, it has a nice design and was very well maintained with only few minor scratches. So we sealed the deal and we will do the transfer next weekend, before he returns to Germany.

car2car1

Step 2: Car insurance

I took a copy of the current car registration card and went to the Abu Dhabi office of AXA insurance. There I filled out the form and chose the options of the insurance plan. Now they offer many services like quotes etc. online as well. Documents and information required:

  • Vehicle details (e.g. Make, Model, Type, Engine No, Chassis No, Seating Capacity, Colour, Engine Capacity )
  • Value of the vehicle
  • Registration No; (if available)
  • Drivers name, Date of birth, license number and issue date for each person to be listed on the policy
  • Passport/ID No
  • No claims certificate (if available, or a statement has to be signed)
  • Bank name and address if the vehicle is financed
  • Visa or Master Card or cash for payment

The insurance covers a period of 13 months, as the car registration has to be renewed every 12 months with 1 month grace period for the re-registering. I decided for the Motor Pefect Package and had to pay about 2200 Dhs (~450 EUR), if I do not make any claim under this policy I will get a certain no-claim discount upon renewal next year.

axa-insurance

Step 3: Transferring ownership of the car

Few days later we went together to the EPPCO Tasjeel Service Center (a joint venture with the Road and Traffic Authority) in Al Quoz Industrial Area next to Emirates Mall. It’s a one-stop vehicle testing and registration service. The staff do all the vehicle testing and document typing other related services. The average processing time is between 30 to 45 minutes. We took the Al Sayara Express Service which cost me 150 Dhs extra. The vehicle testing costs 50 Dhs and 90 Dhs fee for the RTA, so overall 290 Dhs (~60 EUR). They did all the paperwork and fixed blue export number plates which are valid for 2-3 days. The previous owner only has to pay off any outstanding traffic fines, remove his Salik tag from the windscreen and cancel his Salik subscription. We signed the papers and then I received the key for my first own car.

Step 4: Registering the car in Abu Dhabi

Next evening I was back in Abu Dhabi and went to the Traffic and Licensing Department (same place were I got my driving licence from). First I had to go through the inspection again and queued up at ADNOC test centre, just down the road. I went inside and paid the 60 Dhs (~12 EUR) test fee, I gave the paper to the inspection guy, they checked my car and after 5 minutes I got it back. He gave me the paper to go back inside and get the results printed out. I stopped by the auto-shop to ask them to removed my export number plates (5 Dhs). Then I went to the Traffic Department and submitted the following documents at the counter:

  • Valid passport with residence permit
  • Employment certificate (issue date should not exceed one month)
  • UAE Driving licence
  • Car insurance policy for 13 months
  • Vehicle technical test result
  • Vehicle ownership transfer certificate
  • Export number plates
  • Fee: 200 Dhs (~40 EUR)

The lady processed my documents and entered everything into the system, 5 minutes later I received the vehicle registration card and a paper to get my number plates.

vehicle-registration-card-frontvehicle-registration-card-back

So I had to drive back, because the number plate manufactory is next to the testing centre. You have to tell them, if you need long or short plates (depending on your vehicle design). I needed two long plates (30 Dhs each), a sticker (5 Dhs) and asked the technicians outside to fix them for me. A screw was broken and they were struggeling for 10 minutes to fix it properly, so I gave 20 Dhs for their efforts.

So overall I had to pay another 350 Dhs (~70 EUR) to register my car in Abu Dhabi. You think that’s it? :-)

Step 5: Salik Tag for Dubai Toll System

When appoaching Dubai, road signs will mention the distance to next toll gate and advise to get the Salik tag from the closeby petrol stations. I stopped at Eppco, went inside to the counter and said I want to purchase a Salik Tag, you need to give a copy of the vehicle registration card or they’ll do a copy for you (1 Dhs). You will need to fill out a form with all your details and vehicle information and pay 100 Dhs for the starter pack. This includes your Salik RFID tag, a user guide, a card to note down subscription details for top-up, as well as 50 Dhs initial balance on your account.

saliksalik2

Back in my car I installed the RFID tag on my windscreen just behind the rear-view mirrow. Then I had to call up the hotline and tell them all my details (which I just entered into the form) again via phone. They will also ask for the T.C. number which can be found on the top of your driving license. Then you will receive your Salik account number and PIN per short message on your mobile phone. Now you can cross the toll gates and the system will deduct 4 Dhs, according to the route. The driver will be informed as soon as the balance drops below 30 Dhs, value can be added to the account via online or mobile payment or at any petrol station in Dubai.

how-salik-works

Step 5: Obey to the traffic rules and speed limits

Reckless driving and speeding caused an incredible high rate of traffic accidents and deaths. Two years ago the government of Dubai then took drastic action to increase the safety. Now on Sheikh Zayed road there are high-tech speed cameras every 500 metres and speed limit was reduced to 100 (cameras activate at 121 km/h). After Dubai Marina towards Abu Dhabi speed limit is 120 km/h (cameras activate at 141 km/h). In the Emirate of Abu Dhabi there is the same speed limit of 120, but cameras activate at 161 km/h. Between Dubai and Abu Dhabi many drivers go fast. The problem is not, that they drive 160 km/h, but not keeping safety distance, no indication and checking sidewards before changing lanes and a rude driving style make UAE roads dangerous. But the same applies to people going on the left lanes slowly, while there are 3 lanes onto their right free for them to go at lower speed. When fast lanes are blocked, drivers are tempted to overtake on the right, which is prohibited but common practice. So please be careful while driving, don’t forget to buckle-up your seat belt and enjoy your new car :-)

Driving Licence

Thursday, March 26th, 2009

Some nationalities (like European, US etc.) can transfer their driving licences into a local licence without going through a test. The following documents need to be produced to the traffic & licensing department:

  • passport with residence visa in Abu Dhabi
  • original driving license of home country
  • legal translation of driving license into Arabic
  • no-objection letter from sponsor or workplace
  • eye test
  • fee of 200 Dhs (~40 EUR)

I had my licence translated into Arabic by an accredited office:

Sa’eed Administration & Legal Translation
(Accredited with the UAE Ministry of Justice)
Hamdan Str., Delma Centre Bldg./Golden Tulip Hotel,
9th Floor, Office No. 94
P.O. Box 3944, Abu Dhabi
Tel.: 631 06 16   Fax: 631 06 18

They charged me 150 Dhs (~30 EUR) for the translation of my German Licence (plastic card), but at least they open till 7 pm in the evening, so that I could go there after work and the driver went next day to pick up the translated document. A cheaper option would be to go to the German Embassy during the morning hours and pay about 80-90 Dhs only.

The following morning I went to the main Traffic and Licensing Department in 27th Street, they have very convenient office hours from 7:30 am – 9:00 pm. First I went upstairs to the information counter and received a number to queue up for the eye-test. There is no ladies waiting section, so the officer asked me to jump the queue and go next. It made me feel uncomfortable, but she said it’s their policy that ladies should not wait. The eye test comprises reading letters of different sizes and numbers on pictures to test for color blindness. The test costs 20 Dhs (~4 EUR).

With all my documents completed I went to the counter, submitted them and paid the 200 Dhs fee. Passport photographs are not required anymore as they take a digital photograph at the counter. After 5 minutes the plastic card is issued and valid for 10 years.

driving-license-abu-dhabi

Electronic registration of Germans living abroad

Friday, March 20th, 2009

When Germans live abroad they are advised to send their contact details to the German embassy of their host country (c.f. § 6.3 of the German Consular Law). In an event of a natural disaster or political unrest the embassy then can take measures to inform or evacuate German citizens. In 2006 this list was still maintained manually, but now an online portal has been set up, so you can enter, change and delete personal details easily. There is no obligation for Germans registering abroad, this service is optional.

elefand

Residence Visa

Monday, March 16th, 2009

Ibrahim was very helpful with all the formalities, he took me and David (another new employee) to the hospital for the medical check. It was decided that this government hospital is the only one authorised to do the medical checks for visa processing. David had an appointment already and Ibrahim could get him through very quickly as he knows all the people there. But I had to book an appointment for 1-2pm and come back again alone in the afternoon. I went to the ladies section and got a number to wait among 30 other ladies, who had their appointment in this slot. First I went to the counter where they took a digital photograph, charged me 200 Dirhams (payed by my company) and gave me all the forms for the doctors. Next station was again the iris scan of both eyes. Besides I was wondering why I went for the iris scan at Dubai airport then, maybe their system is not interconnected. Then I had to consult a doctor, but she just asked if I am single and stamped my paper. Then I had to queue up for the blood test. Last was they X-ray of the lungs, but there was no doctor to speak to. At that time I could not exclude the possibility of being pregnant. Though I was aware that a pregnancy in the UAE is illegal, if you are not married, I rather wanted to talk to the doctor than risking X-ray damage. She gave me the option of a pregnancy test, which would take another 30 minutes or to put a lead apron to protect my abdomen. I went for the 2nd option and did a test 2 weeks later to reassure I am not pregnant yet. Overall the whole medical check took me more than 2 hours. They said soon there will be an option to expedite the process by paying a VIP fee. Before one could go to any hospital and especially the private ones offered good service at any time of the day, but from that the government would not benefit financially.
My company had to send a driver to the hospital again next day by 3 pm to collect the X-ray picture. They submitted everything and 6 days later I got my passport back with 3 years residence visa for Abu Dhabi.

residence-visa-abu-dhabi